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How long does it take to reply to your inquiry?

We try our hardest to get back to all emails within 72 hours of referring to us.

Emails are always answered by an expert, there are no automatic responses.

Updated: Aug 09, 2016

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How does the e-MyMind service work? How much information should I provide? Is the email and live chat service confidential? How long is an online session? How do I book an appointment? How do I login to my account? How do I pay for a session? Is there a cancellation policy with online sessions? Is it possible to conduct online sessions with children/adolescents?