Home > FAQ > How does the e-MyMind service work?

How does the e-MyMind service work?

Trained mental health professionals carefully read the queries, and provide confidential emotional support. Emails enter a virtual queue, and are picked up on a rotational basis by professionals working with the MyMind organisation in Dublin, Ireland, or any other location. The live chat service works on the same basis, with the live chat service a response is usually much quicker as our operations managers will respond to these messages as fast as they can.The live chat is for guidance and help using our website and accessing the service The E-MyMind service also provides the basis for booking online appointments and sessions.